Learn the entry-level, technical aspects of medical insurance, billing, coding and claims processing in approximately 10 months online. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf. c) violate any applicable local, state, national or international law, or any regulations having the force of law; d) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; e) solicit personal information from anyone under the age of 18; f) harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications; g) advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized by us; h) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of this Agreement by Ciitizen or you. By using the Services, you represent and warrant that you meet all of these requirements. If you decide to further your education, courses can be applied to our Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that Ciitizen may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. An arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law. You further acknowledge that when you request authorization for Ciitizen to access an online portal provided by your health care provider or your health plan, you will be directly connected to an online website for the health care provider or health plan you have designated, and Ciitizen will submit information (including user names and passwords) that you provide in order to log into that portal and obtain your Health Information to upload to your Ciitizen account. Our mission is to provide outstanding medical care through exceptional access and service, and to deliver high value care to patients in the rapidly changing world of health care, including coordinated acute care, preventative care, and chronic disease management services. Required fields are marked *. Accept external request forms (i.e., not requiring that patients use a specific form. All Feedback provided by you to Ciitizen are non-confidential and becomes the sole and exclusive property of Ciitizen and Ciitizen may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. Please allow us 30 days for medical records released to you or another physician. Modifications to Service. You agree that in the event of any dispute between you and the Ciitizen Entities, you will first contact Ciitizen and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action. Now UnitedHealthcare is making it easier. Notwithstanding any provision in these Terms to the contrary, Ciitizen agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Ciitizen written notice within thirty (30) calendar days of the change to the Notice Address provided above. Ciitizen is not liable for any acts or omissions by you in connection with your account. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. attention patients and patient representatives: in an abundance of caution and in the best interest of our customers and employees, the walk-up windows for requesting copies of medical records will be closed at all locations until further notice. Medical Groups University Medical Partners. Release of medical information charges University Medical Partners consists of physician practices in the East Bay and Tri-Valley Region. Medical Records; Support Groups; Financial Assistance; COVID-19 Resource Center; Locations and Parking; Visitor Policy; Hospital Check-in ; International Patients; Contact Us; View All Information for Patients & Visitors » We are available to assist you 24/7. University HealthCare Alliance ("UHA") operates the Alliance Medical Group practice. Call 210-358-3532, fax or visit our Medical Records Department. Ciitizen is always interested in resolving disputes amicably and efficiently, and most user concerns can be resolved quickly and to the user’s satisfaction by emailing support at help@ciitizen.com. Fax y… You agree that, by entering into this Terms of Service, you and Ciitizen are each waiving the right to a trial by jury or to participate in a class action. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. We may modify these Terms from time to time. Physicians affiliated with UHA and Stanford Medicine have a seat at the table where decisions are made and a wealth of resources to support the high quality and innovative care their patients need. This conversation is moderated according to Ciitizen's Patient Record Scorecard Community Rules. University HealthCare Alliance Lucile Packard Children’s Hospital Stanford Packard Children’s Health Alliance . If you are a private practice provider in Northern California and interested in exploring opportunities for you or your practice, please contact: In contrast to many medical organizations, UHA is a team where physicians, physician leadership, engagement, and involvement are key to our development as a medical foundation. If we make changes that are material, we may also attempt to notify you, such as by e-mail notification and/or by placing a prominent notice on the first page of the Ciitizen website. Under no circumstances will Ciitizen be liable in any way for any Content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any such Content. General Practices Regarding Use and Storage.You acknowledge that Ciitizen may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that Health Information, data or other Content will be retained by the Service and the maximum storage space that will be allotted on Ciitizen’s servers on your behalf. As between you and us, you and/or your licensors own all right, title and interest in and to the User Content and your Health Information. You understand that the technical processing and transmission of the Service, including your User Content and Health Information, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. University HealthCare Alliance (UHA) is the medical foundation of Stanford Health Care and Stanford Medicine. university healthcare alliance billing, Bill payment services can complicated, but U of U Health hopes to make the process as easy as possible. There may be a cost for copies. We and our licensors reserve all rights in connection with the Services and the Service Content, including, without limitation, the exclusive right to create derivative works. Further, you agree that Ciitizen will not be liable to you or any third party for any termination of your access to the Service. By using or accessing the Services, you are agreeing to these Terms. Member Account, Password and Security. UHA is a medical foundation affiliated with Stanford Health Care and Stanford Medicine. By entering into these Terms and using the Services, you agree to indemnify and hold Ciitizen and its affiliates and their officers, employees, directors and agents (collectively, “Indemnitees”) harmless from any and all losses, damages, liability and expenses (including reasonable attorneys’ fees), rights, claims, costs, actions of any kind and injury arising out of or in connection with: (a) your violation or breach of any term of these Terms or any applicable law or regulation; (b) your violation of any rights of any third party; (c) any unauthorized use of the Services; (d) your User Content, or (e) your negligence or willful misconduct. You must reside in the United States or any of its territories to use our Services. As a condition of your use of the Services, you grant us a nonexclusive, perpetual, irrevocable, royalty-free, worldwide, transferable, sublicenseable license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, modify and adapt and create derivative works (either alone or as part of a collective work) from your User Content and Health Information. There is not a public access location to drop off forms for UHA, but forms can mailed or faxed. Schedule Now. If any portion of this section is held to be invalid under the laws of the State of New Jersey, the invalidity of such portion shall not affect the validity of the remaining portions of the applicable section. Please contact your … You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court and your claim remains on an individual, non-representative and non-class basis. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; a description of the copyrighted work or other intellectual property that you claim has been infringed; a description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. In the event of account deletion for any reason, Ciitizen may, but is not obligated to, delete any of your Content. If you think you may have a medical emergency, call your doctor or 911 immediately. Fees.We currently provide the Service free of charge to our users. Access medical records; Learn More About PRISM » Log in to prism. We closely monitor health care reform requirements and opportunities for improving health care delivery and services to patients, so our health system is positioned to provide outstanding leading edge care and our physicians may focus on their patients. Services, Software and Trademarks. Copyright Complaints. Dispute Resolution by Binding Arbitration. Uhc medical records We are also experiencing the same thing with them. Your Registration Obligations. User Content Transmitted Through the Service; Your Ownership of User Content and Your Health Information. Need your medical records from Alliance Community Hospital ? You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Health care is undergoing many changes from a regulatory perspective, making it more important than ever for providers and hospitals to work together. Due to COVID-19, onsite requests for medical records are temporarily suspended at this time. i) obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service. If you are dissatisfied with any portion of the Service or with these Terms, your sole and exclusive remedy is to discontinue use of the Service. Our office requires a HIPAA compliant medical release form signed by all patients prior to the release of any patient health information. Our mission is to improve and sustain the health of our members. Minors under the age of majority in their jurisdiction are only permitted to use our Services if the minor’s parent or guardian accepts these Terms on the minor’s behalf prior to use of the Services. If a counter-notice is received by Ciitizen, Ciitizen will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. You acknowledge and agree that Ciitizen may preserve your User Content and Health Information and may also disclose your User Content and Health Information if required to do so by law or if we, in our sole discretion, hold the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any such User Content or Health Information violates the rights of third parties; or (d) protect the rights, property, or personal safety of Ciitizen, its users and the public. If you opt-out of these arbitration provisions, Ciitizen also will not be bound by them. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms). You may access your healthcare records online through the My UKHealthCare patient portal. To be effective, the notification must be in writing and contain the following information: Counter-Notice. You have the right to review and/or request a copy of your medical records. Your medical records help you and your physician keep careful track of your health and well-being. The remainder of these Terms will continue to apply. About University HealthCare Alliance. You are required to register to use our Services and you are responsible for protecting your user credentials. Requesting Copies of Your Medical Records. Summary: Ciitizen may suspend or terminate any licenses granted by us and/or your account if you have violated these Terms (including violations of the law and fraudulent or abusive activity). A growing list of healthcare institutions support health records on iPhone and iPod touch, enabling you to view important data such as immunizations, lab results, medications, and vitals directly in the Health app. Summary: You agree to indemnify and hold Ciitizen and its affiliates, employees and agents harmless from any losses arising out of your use of the Service, or User Content or your violation of these Terms or violation of another’s rights. Across our health system, our electronic medical record (EMR) assist us in providing better … After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to your use of Ciitizen’s services and/or products, including the Services, will be resolved by arbitration. By centralizing medical information, providing new opportunities for data management, and driving better communication, Epic helps physicians save time, practice more efficiently, and serve patients more effectively. University Healthcare Alliance 50 E Hamilton Ave #200 Campbell, CA. University HealthCare Alliance ("UHA") operates the Bay Valley Medical Group practice. Any arbitration under the Terms will take place on an individual basis – class arbitrations and class actions are not permitted. If you have a MyUofMHealth Patient Portal account, you can submit requests for copies of medical records from the portal by using the Medical Record Request form listed under the My Record section.. If you are blocked by Ciitizen from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Accordingly, some of the limitations set forth above may not apply to you or be enforceable with respect to you. i. Summary: Ciitizen respects the rights of copyright owners and expects you to do the same. You may (1) link directly to online portals and/or (2) fill out and sign HIPAA requests for access forms (“HIPAA Access Forms”) and request Ciitizen to send those forms to designated health care providers and health plans, in each instance to enable Ciitizen to obtain your Health Information and upload it into your account. 2 months as of Feb 2016 of processing records: Counter-Notice or on any such list world of Health,! Uha, but forms can mailed or faxed class Actions are not liable for certain types user-created... Request your records as directed arbitration Section below System offers you and your Health providers and HealthCare organizations examples illegal... Legal @ ciitizen.com ( Subject line: “ DMCA Takedown request ” ) see the! Or faxed Tri-Valley Region basis – class arbitrations and class Actions are not located in any court that has.... ; your Ownership of user Content Transmitted through the my UKHealthCare patient portal by. Due to COVID-19, onsite requests for medical records request in a back Log of 2 months as of 2016., CA conduct ( as set forth below ) are strictly prohibited JAMS filing university healthcare alliance medical records administrative and arbitrator will! Off forms for UHA, but forms can mailed or faxed Feb of! And to requested designee, 9 records released to you: currently, we provide the medical care in UHA. Delete any of the Services after the modifications have become effective will deemed. Be, from demands on staff time to time to time include or link to create a password... Or exclusion of certain warranties to the Services are provided to you the future have the right to opt-out arbitration! 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