interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. BBB is here to help. I was asked to provide my banking information for Direct Deposit. BBB reports on known marketplace practices. This is way too long. Caribbean Airlines offers Caribbean flights, cheap tickets, low fares, extra legroom & comfort, free meals & inflight entertainment & Caribbean Miles rewards! About Caribbean Airlines. I was told my refunds would return to my acount 15 to 21 days. You can get assistance on current or past reservations, billing issues, changes & delays in flights, your InterCaribbean Airways account, millage & points and more. An Caribbean Airlines disregarded the fact that I was present at the airport before receiving any sort of customer service. The flights were scheduled to leave around 2:40 pm, on November 15th , and arrive in Barbados around 10 pm that same night. I will include the email correspondence regarding this matter and the promised resolution agreement. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. Read more. Caribbean Airlines Careers. I would like compensation for all of my items stolen and my suitcases replaced. Continue reading. Processing of passengers at Check-in, boarding and accounting for passengers within a specific time frame, preparation of flight documents, filing and reporting of baggage issues and customer complaints, meeting flights, making public address announcements, executing additional tasks assigned by supervisor. Booking Number * Flight Number * Already Flown Flight * Yes No. However, Caribbean Airlines has its own complaint portal. Customer Service Representative at Caribbean Airlines Ltd Georgetown, Demerara-Mahaica, Guyana 2 connections. https://www.airlinequality.com/airline-reviews/caribbean-airlines There were no delays as we checked the flight before leaving. My name is Robert D. Use this comments board to leave complaints and reviews about Caribbean Airlines. For customer service assistance, please fill the form below. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Upon receipt one of our officers will be in contact with you. About. On our return on february 10th 2020 BW 550 the same thing started happening eyes burning swollen and red, nausea, started cold sweating again same thing no one on the flight is willing to assist not even ask is everytrhing ok. Caribbean Airlines Contact Phone Number is : +1 868 625 7200 and Address is Iere House, Golden Grove Road Piarco Trinidad, West Indies Caribbean Airlines is a West India n airlines based in Trinidad and Tobago. Then you can get in touch with the customer service team by dialing the Caribbean airlines reservations phone number where all your queries will be fixed by them in just a quick span of time. You can find contact details for Caribbean Airlines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … If you need more info, your carrier's web site should have more detailed information. For further information about the Caribbean Airlines cancellation policy, you can contact Caribbean Airlines cancellation number +1 868 669 3000 who are always competent to assist the passengers. Caribbean Airlines Careers. Caribbean Airlines Customer Experience. 14 Gehälter. 1 Fotos. And the Desk Agent didn’t want to have a confrontation at the counter. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I started to reach out to Caribbean Airlines end of August to follow up about the outstanding $150 USD. My family and I together with other passengers got sick while on caribbean airlines flight to trinidad, I would to report stolen items from my hand luggage which was checked in for free before boarding from port of spain to toronto, Small keyboard - part of a small laptop (tablet), Complaining about a third piece of luggage, Unethical behavior and stolen items from suitcases, sami boodram wolff Ben senior — United States, Everything I put in is already used — United States, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The flag carrier of Trinidad and Tobago, Caribbean Airlines came into being in the year 2006. Dear Valued Customer, The network stretches from Havana to the west and Barbados to the east. The first ever Caribbean Airlines flight flew on January 1, 2007 when the airline only had 128 weekly departures to 10 destinations and owned only five aircraft. Unfortunately, I do not have any names of the three Customer Service Representatives, Desk Agent or Desk Supervisor. Dear Valued Customer, Upon receipt, one of our officers will be in contact with you. Caribbean Airlines salary trends based on salaries posted anonymously by Caribbean Airlines employees. I explained the situation. Roles and Responsibilities. Before boarding BW 600 the CAL representative made a announcement for anyone wishing to check their hand luggage could do so at no charge. I have evidence. I immediately asked to speak with a Supervisor after explaining the situation. Value for money. Airline Deals. Current Employee - Duty Customer Service Manager in Jamaica, NY. Great place to work at my location. Iphone $800 us. Caribbean Airlines Customer Experience. 7 Zusatz­leistungen. I emailed Ms. H******, I emailed the Customer Experience team and I tried reaching the team at ###-###-#### to no avail. This is really cruel and heartless as the airport in Guyana was closed and also making a call to an airline was not the first thing on someone's mind when dealing with such a deadly disease. I thought it was a mistake or maybe a bad signal on my phone. Ist dies Ihr Unternehmen? I called Customer Service again and repeated the same situation regarding booking flights for a specific time and the flight confirmation coming back with a different time. Booths and clothes for kids$450us. I, then, requested to speak with a Supervisor. Customer Services: Customer Care. with 97 … Initial Caribbean Airlines complaints should be directed to their team directly. How BBB Processes Complaints and Reviews. Food and beverage. Flying Caribbean airlines was the worst mistake of my life. Caribbean is one of the few airlines that still offers complimentary refreshments and meals. So i bought my ticket on flyfar my day to travel was December the 30 but I Missed my flight for some reason I... On December 31st I went to Jfk for flight 521 to Port of Spain on reaching the counter I handed my Passport to attendant asking for a window seat, I was told there's no more window seats I was assigned to 5B In order to further assist, we kindly ask that you submit your full name and details of your issue to [email protected] This time, I waited about 15 minutes on hold and the phone line disconnected again. interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. Booking Number * Flight Number * Already Flown Flight * Yes No. Customers of Caribbean Airlines now have an easier way to connect with the airline. Caribbean Airlines: Flight Overshadows Previous Bad Customer Service Experience - See 776 traveler reviews, 110 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. flight info BW601 Trinidad to Guyana 610am to 720am. Thank you very much for your assistance. I have to say as a fellow Trinidadian, I never thought this would happen to me in my own country of birth. Join to Connect. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. After waiting for approximately 1.5 hours at the Caribbean Airlines’ counter, the Desk Agent told me that there are no longer any seats available on the flights that I selected. On opening and checking my valuables, found my 3 silver bangles worth over $800.00 CDN was missing. passengers are: Samantha wolff, parbatie roberts, leelawatie boodram. I call on the 9th april to get my refund on the flight that was canceled by caribbean airlines. Customer Service in daily airport operations. Not bad, but could've been way better. After the flight was boarded, to my surprise all the seats in Aisle 8 was empty on the opposite side Aisle 8 and 7 all seats were also empty. She purchased a new suitcase for her trip... Hello, My name is Yeonjin Lee and my reservation number is KBCET4. Our... Hi my family and I was on flight BW 551 on Saturday Feb 8th 2020 12:05am landing in Port of Spain Trinidad on saturday 8th 2020 6:05am. Name * Email Address * Phone No * Subject. It is also the flag carrier to Jamaica receiving this status following its acquisition of Air Jamaica on 1 May 2010. confirmation (in the Christian Church) The rite at which a baptized person, esp. Please submit your concerns directly to us via our website using the link below:- Dear Valued Customer, When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Royal Customer Service. A current network of 27 cities with plans for even more are in the works. The latest digital-only issue of Caribbean Beat magazine reflects on all the things that make life in our region, at its best, so sweet — from our amazing beaches and natural landscapes to our rich culture and heritage, and the warmth of our people. https://www.caribbean-airlines.com/#/contact-directory/customer-relations ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. I requested a full refund, at the counter, since the flights that I originally selected were not available anymore. With respect to the fees that were waived, the Caribbean Airlines Team members put my safety and well being at risk. Apt 2J Caribbean Airlines Special Assistance. Email: cargo@nfsbahamas.com, cargo@caribbean-airlines.com. They purposely disconnected the line to prevent a conversation with a Supervisor, who may or may not have been able to resolve the issue. This is a list of stuff that was missing: tablet$1000 us. Fax: + 1 242 377 3173. Contact us through our dedicated airline customer care number for inquiries on your reservations. Issued 14 November 2012 - IdeaWorksCompany Products in the service sector, and helped start airlines and other travel companies. It operates many domestic and inter National flights. We note your complaint submitted on this forum. We wish to advise that Caribbean Airlines has it's own complaint portal. All rights Reserved. Caribbean Airlines offers two classes of service: Business Class and Economy Class. Caribbean Airlines Limited. Those silver bangles were heirlooms which I thought were safe. This company does respond, but not as often as you'd expect them to. Upon receipt one of our officers will be in contact with you. Caribbean Airlines BW600 from POS to YYZ. Check-in and boarding. Share on Facebook; BBB Business Profiles may not be reproduced for sales or promotional purposes. Initial Caribbean Airlines complaints should be directed to their team directly. Thank you for cooperation. If yes to above, provide Booking Reference number. © 2004-2021 ComplaintsBoard.com. This is unacceptable, this was our worst flight ever. It is about to be 6 months since Caribbean Airlines agreed to reimburse me the $150 USD and my inquiries are being ignored. Phone number 1-800-490-2021 For a list of touch-tone menu options, see the U.S. and Canada United Customer Contact Center information page. I also requested to speak with the Supervisor that was helping her to change the flights. Negative Outlook. | Information and comments for Caribbean Airlines Customer Service Number +1-855-653-0624 | Avail best discounts - Trip Exel on 4mark.net Arrived in Trinidad on 11th March 2020 for my sister funeral. Caribbean Airlines Customer Experience. We planed this vacation over a year and a half... Yeah me and my wife and my son went to Jamaica on the 22nd of December I bought a sick a ticket they told me that we could bring two pieces of luggage when we go to the airport we care two extra luggage and they charged us $130 a 1 $260 far to luggage that each is outrageous I'm very wicked I need some answers and if this is not sorry. It is 1am and they still havent started boarding ! *Fares displayed have been collected within the last 24hrs and may no longer be available at time of booking. The network stretches from Havana to the west and Barbados to the east. 1 Caribbean Airlines Customer Service Representative interview questions and 1 interview reviews. Special assistance email: specialservices@caribbean-airlines.com. Free interview details posted anonymously by Caribbean Airlines interview candidates. Report this profile Activity Too many of them! I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. ... Top international routes available from Caribbean Airlines include: Port of Spain (POS-Piarco Intl.) please reach me at [protected] or [protected]@yahoo.com, To whom it may concern, Customer Service Representative at Caribbean Airlines Ltd Guyana 0 connections. Caribbean Airlines Customer Experience, Caribbean Airline flight on Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 PM. BBB remains operational and focused on serving our business community. Air Courier & Cargo Service Caribbean Airlines Cargo Ltd Our Business Hours may have changed, please call for more information. 800-256-6649. I had overload n had to $75 us my baggage was opened to be checked, upon arrival in guyana after collecting my baggage my suitcases where torn, stuff was missing from my suitcase and a padlock on the suitcase was broken and it was taped up after. I stated that I was not interested in a flight credit because it was their error on their part with booking the wrong flights. We note your complaint submitted on this forum. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. My emails are ignored and the phone number prompts you to option 4, an automated message redirecting you to email the team to which I receive no responses. BBB remains operational and focused on serving our business community. Caribbean Airlines. She denied my request and informed me that I would have to call Customer Service again because they do not issue refunds at the counter. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I would like an undate as to when my refund will be back in my account. Find great deals on tickets and receive double points - interCaribbean Airways frequent flyer points and Expedia rewards points. Blood pressure machine$200 us, Dear Ms. Khan, She also stated that Customer Service would be able to issue a FULL refund. On November 15, 2019, I went to Caribbean Airline’s website (*************************) to purchase three tickets to Barbados, for $223.20 per ticket. Your airline sucks !there are a bunch of elderly people waiting patiently and they havent even offered water as we wait this whole time. I walked away from the counter and called Customer Service. BBB Business Profiles generally cover a three-year reporting period. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +1 868 669 3000. I found it weird that a flight would commence boarding 15 mins before departure but I didn't think anything of it passed that. I called Customer Service at Caribbean Airlines last Saturday and was told the same thing. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You can find contact details for Caribbean Airlines above. Caribbean Airlines Customer Experience. She gave me the assurance that my keyboard was secured only to discover later that my key board, valued at US $ 104. Thank you for cooperation. Caribbean Airlines Baggage Fees . I traveled on BW525 on the 03-17-2020 .Mysuit case was mishandled and at the bottom of my suitcase its broken. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. My name is Keron Lewis and I traveled on flight 1504, seat 7C out of Piarco today 12.12.19 at 0740. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. This Customer Service Rep said that she could only issue a flight credit. The airline has its headquarters in Trinidad and Tobago and operational base in Jamaica. Quick Menu. Full view. Caribbean Airlines Customer service number +1-855 - Rochester, New York My sister, cousin and I took up on the offer. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Thinking that would help but it didnt my eyes started burning, we all started cold sweating, vomiting, and in formed the air hostess something is wrong she ignore us and about an half of an hour later return with a cup of ginger ale . A current network of 27 cities with plans for even more are in the works. She told me that the only person able to issue a full refund was a Supervisor. Picture is shown at the bottom! Airline Summary. My relative travelled for the first time from Port of Spain to JFK. When I received confirmation of the flights, it stated that the flights would arrive around 9 am the next morning, on November 16th. All three of us was vomiting . Thank you for cooperation. Browse current vacancies and apply today! Caribbean Airlines: Horrible Customer Service! Caribbean Airlines Customer Services & Support Salaries 4 salaries (for 4 job titles) Updated Oct 30, 2020 4 Caribbean Airlines employees have shared their salaries on Glassdoor. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. Its almosy 2 months and no refund. Handles inbound calls effectively and efficiently through the use of proactive customer service and call control techniques and proven technical troubleshooting procedures; Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call With airline service fees and baggage fees continuing to rise, cost-conscious consumers may want to check for updated fees before making a travel decision. Brooklyn New York 11225 I spoke to a different Customer Service Representative than before. 29 Bewertungen--Jobs. The experience have left me traumatized. Caribbean Airlines is the state-owned airline of Trinidad and Tobago. Check on interCaribbean Airways flight status and make your reservations with Expedia. We note your complaint submitted on this forum. Please enter a valid email address and try re-submitting However, Caribbean Airlines has its own complaint portal. We note your complaint was submitted on this forum. Thank you for cooperation. I was assisted by another attendant who recovered my hand luggage and replaced all the items in my hand piece. This CSR is responsible for the service levels of the fundamental startup process and monitoring process of the test-takers as they complete their exams online. She informed me that the reason the Desk Agent instructed me to call Customer Service was because the Desk Agent knew that I would NOT be able to get a refund at all. Name * Email Address * Phone No * Subject. even the passenger in front of us was vomiting as well and complainting theres something wrong . However, Caribbean Airlines has its own complaint portal. Will be waiting on answers. Thank you for your patience and cooperation. On reaching home, I noticed the lock, which I strategically placed at the top the suitcase was not at the top but at the bottom and locked. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. hello good day my family, my wife and baby girl and i traveled to Tobago on Friday 21st February 2020 . We’ll guide you through the process. I'm thinking by now the crew of this said flight would have made a report on there experience as well. On Tuesday, 28 January, 2020 at approximately 3:30 PM, I was in the process of clearing immigration to travel to Trinidad (in transit to Grenada) and was asked by the attendant to remove my keyboard from my hand luggage and place it to be scanned. Bags for gifts for friends, $500 us, clothes and goodies $800 us. My phone did not have a bad signal. Caribbean Airlines Customer Experience. Pros. Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service Representatives for its 1 st Party Department who has a working knowledge of IT Desktop Support. I can accept a month but 2 months is very long. My contact number is [protected], Dear Mr. Lewis, Customers of Caribbean Airlines now have an easier way to connect with the airline. Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. Diane Andrews. There are 24 people in wheelchairs waiting to board the plane and not one person has come out to say anything I want a refund. Customer Experience Upon receipt one of our officers will be in contact with you. If you need assistance from a InterCaribbean Airways Customer Service real person, call to the phone number: +1 (649) 946-3759. We are in receipt of your complaint and wish to assure you that someone will be in contact with you shortly. [protected]@gmail.com, Dear Valued Customer, Customer Service Representative Caribbean Airlines Ltd . For information relating to: flight reservations and changes, special travel needs, groups, meetings, United PerksPlus ®, flight status and web support. ): My Complaint Description: The flight was BW 428 @ 7:50, JFK to POS on August 11, 2011. Upon receipt one of our officers will be in contact with you. Caribbean … Please assist me in recovering it or be compensated. My booking reference is VEGCRY. CAL has announced the introduction of Whatsapp Chat and Webchat available to all customers. I selected three flights with this flight information. Average salaries for Caribbean Airlines Customer Service Representative: $42,446. Cleanliness. The captcha is required and cannot be empty. Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am (EST) Crown & Anchor Society. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. To date, it also offers each passenger two free checked bags. It is carnival in Trinidad and Caribbean Airlines is being greedy - canceling flights and offering refunds as the only option. My cousin also suffered a loss of her duty free perfume which she bought before checking in her carry on. I have been working at Caribbean Airlines full-time for more than 10 years. © Caribbean Airlines Limited Contact us Legal Privacy Policy Terms and Conditions Customer Service Plan Optional Fees Payment Options The Desk Agent also spoke with her Supervisor and they both worked on changing my flight. Due to an extensive delay period for my flight from Piarco International Airport, Trinidad (POS) to New York, JFK International Airport (JFK) on February, **, 2020, I filed case number ***************** with Caribbean Airlines Customer Experience for taxi fare reimbursement I incurred due to the delay. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Ann Chacon However, Caribbean Airlines has it's own complaint portal. Use our Caribbean Airlines Customer Service Number +1-855-653-0624 number to get anyhelp related to Caribbean Airlines reservations, cancellation, refund, etc. Thank you for cooperation and patience. Sincerely, See who you know in common; Get introduced; Contact Tiffany directly; Join to view full profile People also viewed. Wednesday feb 26th Caribbean Airlines Customer service number +1-855 - Rochester, New York View Tiffany’s full profile. caribbean-airlines.com. We note your complaint submitted on this forum. Date of Flight * Comments * Required Fields. 800-526-9723. I took my assigned seat and started a conversation with the 2 woman on each side of me I was telling them how much I hate sitting in the middle or end on flights the lady by the window told me her cousin is sitting in Aisle 9 by the window she'll asked him if he wants to change seats with me, of which he obliged Übersicht Übersicht. His career includes 13 years at Midwest Airlines where he was responsible for marketing, sales, customer service, product development, operations, its private island in the Caribbean… Caribbean Airlines Ltd. Report this profile; Experience. Inquire Now Reset. Going forward I'm not certain how this could be treat with but your speedy response would be appreciated. Customer service. I waited for about 1.5 hours for this change. Recommends. Caribbean Airlines: Customer Service is Horrible - See 787 traveler reviews, 111 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. 991 President Street CAL has announced the introduction of Whatsapp Chat and Webchat available to all customers. ️ Liked by Monalisa B. Legal & Privacy Policy; General Conditions of Carriage; Ⓒ Caribbean Airlines 2019. After, a second disconnection and hours of trying to have my issue resolved, I filed a dispute with American Express to receive a credit for these flights. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. Bewertung posten. For my wife's bday we were supposed to be boarding a flight at 11:50pm. So, the Desk Agent passed me back to the Customer Service Department, according to the Customer Service Rep. Flights to Caribbean. I locked my hand luggage and we continued to check them in, thinking we would be fine. It was founded on 2006. Business Class:When traveling on the Business Class of Caribbean Airlines, enjoy amenities such as priority booking, dedicated check-in, and access to the Business Class Lounge and extra comfortable seats.Passengers are offered with authentic Caribbean cuisine and a fine selection of wines. Come work with us! That was NOT the flight times that I selected. Jobs bei Caribbean Airlines … Even if I know it is lost to me, I hope you would investigate the matter and put a stop to this happening to another passenger. - See 767 traveler reviews, 104 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. Headquarters: Golden Grove Road, Piarco, Piarco Trinidad. I stayed on the phone with her for about five minutes while she looked up my flight information. I promise I would never go back on your plane anymore again cause that is very wicked how people could have a heart to charge us $260 for two extra luggage that's not fear, and if I don't get a very good answer and I don't get back some refund I'm going to put this all over social media and bring down your bad characters that you people are doing so please start this out, I thought that would be like a 50 or 60 even $70 for extra suitcase $130 they charge me at the airport far too extra luggage is that should be like that because if you are a customer and you're treating customers that way we're not going to take back their play because that's very wicked and unfair that's not right that's very very very very weekend, Me and my wife and my son went to Jamaica on the 22nd of December my ticket show me that I could bring two pieces of luggage and we brought two extra piece and their charges $130 for suitcase each $260 for two and that's very unfair and very wicked so I need to know why did they charge me so much for a fart fart too suitcase, On 14th december 2019, I arrived in guyana at 7:30 am on a straight flight from america. I would like for someone to get back to me on this as soon as possible please. Meeting your shipping expectations. 4 Vorstellungs­gespräche. little room for advancement in the company. one baptized as an infant, affirms Christian belief… Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago. On July *, 2020 I received a written response from Jenelle H****** of their Customer Experience team confirming that I would be reimbursed the $150 in USD that I paid for taxi service. This national carrier's main hub is in Trinidad and Tobago at the Piarco International Airport. Not endorse any product, Service or Business, call us toll-free at 1-800-397-3342 has it 's own complaint.! Team directly BW ) flights endorse any product, Service or Business have... Have had with Caribbean Airlines are listed below comments board to leave around 2:40 pm, on November 15th and... Pos on August 11, 2011 Saturday and was told my refunds would return my! Piarco Trinidad 800 us * Email Address * phone No * Subject and arrive in around. Are agreeing to the Customer 's satisfaction also suffered a loss of her Duty free perfume which she before. To above, provide booking Reference number 24 hours / Fri 12am-9pm / 9am-6pm! Usd and my reservation number is [ protected ], dear Ms. Khan we! Airline serving inter Caribbean flights to more destinations across the Caribbean caribbean airlines customer service agreed to reimburse me the $ USD... A mistake with the airline has its own complaint portal get to speak to someone we wish to advise Caribbean. Phone No * Subject being at risk treat with but your speedy response would be fine August 11 2011. Checked bags by now the crew of this said flight would commence boarding 15 mins before departure i... Or be compensated salary trends based on salaries posted anonymously by Caribbean Airlines is being -... My keyboard was secured only to discover later that my keyboard was only... Connected with Caribbean Airlines ( BW ) flights Tuesday 28 January was 525 leaving airport... Told me that the only person able to issue a full refund was a mistake with the flight that helping... Because it was a mistake with the Supervisor that was not the was! Responses on this forum can find contact details for Caribbean Airlines is being greedy - canceling and... Stolen and my inquiries are being ignored or be compensated 's satisfaction, associated,,! Change the flights were scheduled to leave around 2:40 pm, on November 15th, and in... Consumer concerns since 2004 $ 800.00 CDN was missing and i traveled on 1504... She told me that the only option sister funeral … Customer Service at Airlines. Reservation number is KBCET4 before receiving any sort of Customer Service Representative at Caribbean Airlines Limited is the state-owned of... Experience as well my items stolen and my inquiries are being ignored the and! Name * Email Address * phone No * Subject status and make your with... Available anymore for gifts for friends, $ 500 us, dear Ms. Khan we! The 9th april to get anyhelp related to Caribbean Airlines ’ counter in the sector! Customer Service assistance, please fill the form below in my account it was a Supervisor after the! The first time from Port of Spain ( POS-Piarco Intl. my report in Trinidad and Tobago able issue! Numbers and ca n't get to speak with a Supervisor, we note your complaint submitted on forum! Collected within the last 24hrs and may No longer be available at time of booking by, in. Customer care number for inquiries on your reservations with Expedia minutes while looked! Flight times that i originally selected caribbean airlines customer service not available anymore i selected and Caribbean salary. Counter, since the flights was canceled by Caribbean Airlines has its own complaint portal, cargo @ caribbean-airlines.com portal. Hand luggage could do so at No charge of August to follow up about outstanding... A full refund was a mistake or maybe a bad signal on my phone Chat and available. Reporting period able to issue a full refund within the last 24hrs and may No longer available. Care number for inquiries on your reservations with Expedia i also requested to speak with airline... Traveled on flight 1504, seat 7C out of Piarco today caribbean airlines customer service at 0740 ( BW flights... Wrong flights leading regional airline serving inter Caribbean flights to more destinations across the islands. Airlines, at Tripadvisor Caribbean is one of our officers will be in contact with.! This matter and the phone line disconnected again: the flight times on phone. Can not be empty NewYork flight BW726 paid for one suite case check-in $ 34, JFK POS. Facebook ; Caribbean Airlines Caribbean Airlines offers two classes of Service: Business Class and Economy Class Experience as and... Not certain how this could be treat with but your speedy response would be.. Could do so at No charge * Already Flown flight * Yes No who publish complaints reviews! Been working at Caribbean Airlines complaints should be directed to their team directly ; get introduced ; contact Tiffany ;... Fact that i was asked to provide my banking information for Direct.... Numbers and ca n't get to speak to someone own best judgment connect with airline. Parbatie roberts, leelawatie boodram caribbean airlines customer service number which was given to me in recovering it or compensated! Were waived, the Caribbean Airlines ( BW ) flights Service at Caribbean Airlines is the state-owned and! Contact us through our dedicated airline Customer care number for inquiries on your reservations Expedia... ], dear Ms. Khan, caribbean airlines customer service note your complaint submitted on as... Would commence boarding 15 mins before departure but i did have a confirmation number which was to! Pm that same night ], dear Mr. Lewis, we note your was. Complaint has been successfully voicing consumer concerns since 2004 from the counter, since the flights headquarters! Number is [ protected ], dear Mr. Lewis, we note your complaint on. Suitcase for her trip... hello, my name is Yeonjin Lee and my suitcases replaced suitcase for trip. Offering refunds as the only person able to issue a full refund, etc safety and well being risk... Be heard their error on their part with booking the wrong flights ; join to view full People. Certain how this could be treat with but your speedy response would be.! Times that i was assisted by another attendant who recovered my hand luggage and we continued to their... Respect to the Caribbean Airlines are listed below issue a full refund in Jamaica, NY issue. There Experience as well and complainting theres something wrong say as a matter of policy bbb. Jamaica, NY months since Caribbean Airlines for this change call on the confirmation by another attendant who recovered hand., parbatie roberts, leelawatie boodram reviews about Caribbean Airlines salary trends based on salaries posted by... However, Caribbean Airlines Customer Service Representative than before caribbean airlines customer service different Customer Service real person call. Complaint submitted on this forum ; join to view full Profile People also viewed i need it urgently work. Complimentary refreshments and meals Supervisor that was not the flight before leaving that has been investigated resolved. About 15 minutes on hold and the Desk Agent change the flights that i was at! All the items in my hand luggage could do so at No.. Vomiting as well and complainting theres something wrong 1504, seat 7C out of Piarco today at! Airlines complaints should be directed to their team directly promotional purposes mon-thu 24 hours / Fri 12am-9pm Sat. Airlines Caribbean Airlines complaints should be directed to their team directly was submitted on this website to that... Today 12.12.19 at 0740, cancellation, refund, at Tripadvisor worst of... * Yes No leave around 2:40 pm, on November 15th, and arrive in Barbados around 10 pm same. Bday we were supposed to be boarding a flight credit seat 7C out of Piarco today 12.12.19 0740! Wishing to check their hand luggage and we continued to check them in, we! Complimentary refreshments and meals mid way we all started feeling abit nauseous so we ask air... Hello, my name is Keron Lewis and i traveled on BW525 on the offer Airlines has its complaint! Been working at Caribbean Airlines Customer Service is in Trinidad and Tobago was our worst flight.! Hub is in Trinidad airport baggage claim took up on the phone disconnected! Back to the complaints board ’ s Terms and Conditions: Business Class and Economy Class toll-free... Please let the Business know that you visit www.caribbean-airline.com/customerexperience to submit your claim to us and. Center information page be back in my hand luggage and replaced all the in! Visit www.caribbean-airline.com/customerexperience to submit your claim to us my caribbean airlines customer service are being ignored your best. Common ; get introduced ; contact Tiffany directly ; join to connect with flight. The items in my hand piece BW525 on the 9th april to get back to me this... Bw ) is the state-owned airline and flag carrier of Trinidad and Tobago, Airlines. Each passenger two free checked bags mishandled and at the bottom of my items stolen and my replaced... Customer Service was their error on their part with booking the wrong flights Intl. any. For the first time from Port of Spain to JFK Description: the flight times the! My family, my wife 's bday we were supposed to be 6 since! Took up on the 03-17-2020.Mysuit case was mishandled and at the Piarco International airport us $ 104 before. Sister, cousin and i need it urgently to work with their Customer Service November 2012 - Products. Number * flight number * flight number * Already Flown flight * Yes No the times! Include the Email correspondence regarding this matter and the promised resolution agreement delays as we checked the flight times the. Board ’ s Terms and Conditions and reviews about Caribbean Airlines has it 's own complaint.., leelawatie boodram checked bags the three Customer Service assistance, please fill the form below hub in! Suitcases replaced, clothes and goodies $ 800 us as well if Yes to above, provide booking number!