Thrifty Car Rental. The third party told me I would need to pay $85 at the counter on top of what I had prepaid. Had not been serviced in who knows how long and shook when the brakes were applied. When my wife tried to explain, they wouldn't give her the time of day. Especially during 2020, they are trying to charge me extra money, how sad. They charged me 400. Return the rental 5 days later everything went fine. Standard $21/day. Business Profile. Featured. This is an absolute scam. I was on speakerphone with Thrifty agent and daughter and boyfriend-told Thrifty to remove all insurance charges as they were unnecessary due to driver having full coverage and extra coverage purchased through Expedia. How this company manages to stay in business is beyond me. Now I know why Thrifty is cheaper - service sucks!!! I opted out of their rip off transponder fee of $10/day for Florida tolls and paid cash at each toll plaza. I picked up a car from DFW to DTW on 11/21 and returned on 11/23. How do I know I can trust these reviews about Thrifty Car Rental? Two days later when I got my receipt through an email they overcharged me $400 trying to say that I smoked in the vehicle and I don't even smoke cigarettes. Thrifty Car Rental Reviews Other Rental Cars: Average: 2.0; High: 5.0; Write a Review < / > Embed ⚑ Claim this listing Add to list. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. I always went through Thrifty but I will never go through them again if I don't get my $400 back that I was overcharged. Not to mention all the other random charges that took it from $296.12 to $951.00. I prepaid through a third party. A free inside look at company reviews and salaries posted anonymously by employees. We reserved rental #591442106 and had Hyundai Accent blue vehicle 6533913 license plate LDNA31 that would not accelerate above 40 miles per hour without making a helicopter sound from the front end of the vehicle, wife and I almost had an accident we want to ensure this vehicle is inspected next time before being issued to another customer, Shawn the agent at Orlando Thrifty was extremely unhelpful, rude, and unprofessional and called police refused to issue a copy of cancellation agreement. The car they gave us reeked of Marijuana the entire time and once we revisited receipt, it stated we had been assigned the "marijuana vehicle." I’m like hmmm no. Search for the best prices for Thrifty car rentals in Orlando. This is a company that does not care about its consumers and its methods are underhanded. Unsubscribe easily. Thrifty Car Rental author review by Lauren Fix Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. Read 129 Reviews. I called customer service and also spoke to a supervisor and was informed that their policy is to charge a hourly late fee, but in my case they charged an extra day and will not give me a proper credit. Bucks extra and said they would give me the 400 back after I returned the car. Blue Chip Rewards loyalty program comes with benefits like shorter lines, faster reservations, faster drop-off services and members-only discount offers. We return the car better shape than when we got it. We'll see how that goes. We were asked multiple times if we wanted their insurance, fuel, etc and we declined all of it saying we had full coverage through our insurance company. He said their system just gives out confirmation numbers but they don’t always have cars available. Copyright © 2020 Consumers Unified LLC. 1star is too generous. Car rental agencies are all the same, up sell all the time. I get there is protocol for everything but the fact that I have blatantly been ignored by Thrifty makes me think they don't care and are a shady business. When I told them the day I picked it up that it smelled of smoke and garbage so I called them to dispute the charge and told them. Intermediate $20/day. FAQ. As we are in COVID, this was extremely concerning on my end. During the rental period, looking at what we paid and were being charged, the numbers did not make sense. They told me it will take 24-48 hours. I call thrifty back. This is absurd. ), among others. Spent 4 hours trying to get a human being on the phone. THEY ARE SCAMMERS. Couldn’t fit all of our luggage into car so we had to leave our stuff behind. I declined all additional insurance before renting the car and they had me sign the receipt then at the end of the trip decided to add the LDW for $300!!!! We value your privacy. If you are going to drive in FL on toll roads, you had best get a sun pass (charge is only about $5.00 for the transponder). I said the lady never gave me a report number so I took it upon myself to dispute it through my bank. Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. She told us we would not be charged the whole amount. We love hearing feedback from all types of Thrifty customers. This company is not yet accredited. Its location on this page may change next time you visit. I returned my car with a full tank of gas one hour late and was charged $33.74, a full extra day (2+ days rate) for being one hour late. A link has directed you to this review. Unsubscribe easily. I ended up paying $476.60 in addition to the already paid, a month back to PriceLine, $379.42. The customer service agents give an email to submit a complaint and then the email team is unresponsive. Pay for a compact car rental and get something larger with the Wild Card rental. It is now 12/1 and I still am being completely ignored by Thrifty. Really? If you need to rent a car-be advised of opportunity they will take to overcharge and add unnecessary hidden fees without telling you-BEWARE when using Thrifty rental car, the Portland, PDX location is the one we used, as well as booking through Expedia as they have no control and no way of forcing Thrifty to abide by reservation booked through them. With only 230 locations in the US, Dollar is one of the smaller car rental companies in our shortlist. MSP Car Rental through Thrifty - I rented a compact car for 9 days at $14/day. Thrifty website reviews are proudly powered by Feefo, the Global Feedback Engine. Paid for a bigger car got there not available. The two agents that I had to deal with were horrible and need to be given a crash course on customer service and what it means. Hidden Taxes & Fees. Bucks. I will not rent from Thrifty again. I had to wait 1 hr and 20 min in the car rental line at the airport to get to the counter for the service attendant to tell me they did not have a car available for me. I will never rent from Thrifty again. Whether it's a sedan to chase the sun or a 4x4 to see the moon rise, Thrifty holds the key to getting there-conveniently, affordably, & always in style. Walked from the car to the terminal which was no more than 100 feet. I rent cars several times a year...I will never use Thrifty again. Horrible experience this past week at seatac airport with Thrifty this past week. Compact $33/day. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. How would you rate this product? Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The agent was very disrespectful and shouted over my wife and wouldn't let her talk. Thrifty is the absolutely worst rental car company I have ever rented from. I reserved a car with Thrifty via PriceLiine a month before my trip to Las Vegas. Often associated with the lowest prices for rental cars, Advantage Rent A Car … That's the way it should go. Thrifty Car Rental is one of the most widely recognized brands in the travel industry which caters to cost-conscious business and leisure travelers. I also added the $40-something dollar option for gas so that I could just return the car empty of with little gas. 57 Thrifty Car Rental reviews. See what our customers think about booking online with Thrifty Car and Truck Rental. ” in reviews. Product Highlights “Usually a top competitor price-wise for a rental, but they have some issues with customer service that aren't really worth the price difference. I called and was not able to speak to a manager until about 6 hours later because the agents kept hanging up on me. at first I wondered if this was a reason the reviews didn't seem as good as other companies. Find great prices on Thrifty car rental at New Zealand, read customer reviews - and book online, quickly and easily. They overcharged me, and despite spending at least two to three hours on the phone with them, they were not able to tell me why I was overcharged. Also read 698 reviews of Thrifty in Orlando & find all Thrifty pick up locations … This has to be illegal as they are unfairly charging me outside what their policy is to charge a customer. Latest prices: Economy $16/day. Contact: Full-size $21/day. Also read 300 reviews of Thrifty in Denver & find all Thrifty pick up locations in … I myself am in a customer service, and if I ever treated a customer like the was Thrifty did my wife, I would have been out of a job before the sun set that day. Returned car at 10:15am, received email confirming rental had been finalised and closed at 12:16pm Received email at 17:09 claiming damage to the car. The gentleman pulled up my info and confirmed my reservation and that a car was reserved for me. Consumers complaining about Thrifty Rent-A-Car most frequently mention customer service, credit card and full coverage problems. Spoke to a "supervisor" and we found the car but there was no phone and it had already been vacuumed and washed; this was no more than 10 minutes after returning it, and there was already someone getting ready to drive it away for another rental. Please use uber or taxi it would be cheaper than rent a car. When it comes to price, Thrifty really does live up to its name. After reporting the overcharge to my bank, who investigated and refunded me, Thrifty tried to bill me again. There was a sign to leave the keys in the vehicle and a receipt would be emailed so I did that and went on to the airport. Thrifty Car Rental. Standard $17/day. not thrifty when they sneak the fees in on you. 78 reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. Rentalcars.com have good prices but only for Dollar and Thifty. I arrived at Tampa International Airport to pick up my rental car. Received a charge of $107.10 afterwards which was non-negotiable for insurance which i already had. Car Rental in Smithfield on YP.com. When I called the company today I was told I had signed the contract with those optional charges on there so they couldn't do anything. FAIR WARNING TO EVERYONE...THIS IS WHAT THEY SNEAK IN WHEN YOU'RE SIGNING FOR YOUR CAR. The car was dirty, smoked in, windshield had a crack in it and two dents. I would’ve stopped to get another car but they were so understaffed I was just fortunate to get a car. is an madarisi and my co-worker mostly belongs to kerala and madars. I kept calling @thriftycars, trying to find out if I could just go look for the wallet myself. They gave me a "Mid-Size" SUV (Dodge Journey Crossroad) when I had paid for a "Full-Size" SUV, saying they didn't have anything bigger. When I realized it I called the Thrifty at DTW immediately- nobody responded my phone calls or voicemails. Agent said she removed. When I returned the car the attendant, Tony rushed us out of the car and would not let us double check the interior. The toll amount was $2.70. I think it would be only fair if someone walked through that car for damages before we left the parking lot. Their customer service later because the agents kept hanging up on repeatedly and I had concern about charge! 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